It is built for an environment where the user is familiar with its layout. Long pauses that look more like a computer lock-up are not uncommon. This software has a considerable amount of CYA - standard legal language - built into its install routine, and it generally does not tell you much about what it is doing either during installation or anytime thereafter until around version 48. So let's stay on topic, and make this tool work for you. However, rather than get too far into the minutia that we techies love, I have decided that there are far more of you that are trying to determine either if you want a factory scan tool or how to make it work. It is clear that many of you are absolute experts with your scan tools. Since Part 1 of this series was published, I have received several messages from readers.
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